Buyer Beware (Ghana Jumia Store)

I purchased a 13.5 kva honda generator from the Ghana Jumia App Store, and a 10 kva honda generator was delivered. I pointed this out to the delivery guy and he said that I had to contact customer service. I contacted customer service, and they said that they would get back to me. Nothing happened. Dishonest business practice. Buyers should beware. There is a huge cost difference between 13.5 kva and 10 kva.

I posted this review in their app three times, and all three were removed. That to me displays willful intent to be transparent and honest with customers.

In terms of the app itself, it doesnt play too nicely with filters but apart from that it rather okay. The categories arent properly populated, but thats not a big deal.

Thunderhawki about Jumia Online Shopping